Your privacy matters to us. This Privacy Policy explains exactly what personal data luky91 collects, why we collect it, how we use and protect it, and what rights you have over your own information as a Pakistan player on our platform.
These are the core privacy commitments luky91 makes to every Pakistan player on the platform. Full details are in the policy below.
All data transmitted between your device and luky91 servers is encrypted using industry-standard SSL/TLS protocols. This applies to your login, account details, and every transaction — whether you are depositing via JazzCash, Easypaisa, or bank transfer in PKR.
luky91 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your name, contact details, and gaming history stay within the luky91 ecosystem — full stop. This is a firm commitment, not a conditional one.
luky91 does not store full card numbers or mobile wallet credentials on its own servers. Payment data is handled by certified payment processors who manage JazzCash, Easypaisa, Raast, and bank transfer integrations under strict security standards.
We collect only the information that is genuinely necessary to operate your account, process your PKR transactions, verify your identity when required, and provide customer support. We do not build unnecessary profiles or collect data just because we can.
You have the right to access the personal data luky91 holds about you, request corrections, ask for deletion, and object to certain types of processing. These rights are available to all Pakistan players and can be exercised by contacting our support team at any time.
luky91 uses cookies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can improve it. We do not use cookies to track your activity outside of luky91 or build advertising profiles about you.
As a luky91 player, you have real rights over your personal data. Here is what you can request from us at any time.
Request a copy of all personal information luky91 holds on your account, including registration details, transaction history, and communication records.
If any personal information we hold is inaccurate or out of date, you can ask us to correct it. This includes your name, contact number, or address.
You can request deletion of your personal data. Note that certain records may be retained where required for legitimate operational or legal reasons.
You can object to specific types of data processing, including the use of your data for platform analytics or personalisation of offers and promotions.
This Privacy Policy describes how luky91 ("luky91," "we," "us," "our") collects, uses, stores, and protects the personal information of players ("you," "your") who register and use the luky91 platform at luky91.win and the associated mobile application. By creating an account or using luky91 in any way, you confirm that you have read and understood this Privacy Policy. This Policy forms part of your agreement with luky91 and should be read alongside our Terms and Conditions.
luky91 takes the privacy of its Pakistan players seriously. We understand that when you share your personal details with us — whether during registration, when making a deposit, or when contacting support — you are placing a degree of trust in us to handle that information responsibly. This Policy is our commitment to you about exactly how we do that.
We are the data controller for the personal information you provide to us through the luky91 platform. This means we determine the purposes and means of processing your personal data. Where we work with third-party service providers — such as payment processors handling your JazzCash, Easypaisa, or Raast transactions — those providers act under contracts that require them to protect your data to standards equivalent to our own.
When you create a luky91 account, we collect the information you provide during sign-up, including your full name, date of birth, email address, mobile number, and the payment method you register to your account. This information is required to open and maintain your account, verify your identity, and process transactions in PKR.
When you request a withdrawal or when our verification systems flag a review, we may ask you to provide a copy of your CNIC (Computerised National Identity Card) and proof of your payment method. These documents are used solely for identity verification and fraud prevention purposes and are stored securely.
We record all deposits, withdrawals, bonus transactions, bets placed, games played, and related activity on your account. This data is necessary to operate your account correctly, resolve any disputes, and ensure the integrity of the platform. It also helps us tailor promotions and offers to your activity where you have not opted out of personalisation.
When you access luky91, our systems automatically collect certain technical information including your IP address, device type, operating system, browser version, screen resolution, and session timestamps. This data is used to secure your account, detect unusual login activity, and improve platform performance on the devices most commonly used by Pakistan players.
If you contact our support team via live chat, email, or any other channel, we retain records of those communications. This allows us to follow up on unresolved queries, maintain quality standards, and refer back to previous interactions if you contact us again about the same issue.
luky91 uses your personal data for the following purposes:
We will only use your data for the purposes listed above. If we intend to use your data for a new purpose that is materially different from those listed here, we will update this Privacy Policy and notify registered players before doing so.
luky91 takes payment security very seriously. When you make a deposit or withdrawal through JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards, or other supported PKR payment methods, your full payment credentials — such as mobile wallet PINs, full card numbers, or online banking passwords — are never transmitted to or stored on luky91 servers.
Payments are processed through certified third-party payment gateways that are contractually required to meet stringent data security standards. luky91 receives only a transaction reference, amount, status, and the partial identifier needed to associate the payment with your account. This structure significantly limits the payment data we ever hold.
If you have registered a specific payment method to your account for the purpose of withdrawals, we retain a tokenised reference to that method. This token cannot be used to initiate transactions independently and exists only to route withdrawal requests correctly.
luky91 does not sell your personal data to any third party. We share data only in the following limited and controlled circumstances:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Payment processors | Processing PKR deposits and withdrawals | Name, transaction amount, payment reference |
| Identity verification providers | Verifying CNIC and account documents | Name, date of birth, document images |
| Fraud detection services | Detecting suspicious account activity | IP address, device data, transaction patterns |
| Customer support tools | Managing support tickets and live chat | Account details, communication records |
| Analytics providers | Platform performance and UX improvement | Anonymised and aggregated usage data only |
All third-party service providers engaged by luky91 are bound by data processing agreements that prohibit them from using your data for any purpose other than the specific service they provide to luky91. They are not permitted to share your data onward or use it for their own commercial purposes.
luky91 retains your personal data for as long as your account is active and for a reasonable period after account closure. Transaction and identity records are retained for a minimum period necessary for fraud prevention and dispute resolution purposes. After the applicable retention period has expired, your data is securely deleted or anonymised.
If you request account closure and there are no outstanding disputes, pending transactions, or unresolved compliance matters, luky91 will begin the data deletion process within a reasonable timeframe following the closure of your account. Certain aggregated and anonymised data may be retained indefinitely for analytics purposes, as it cannot be used to identify you.
luky91 uses cookies and similar technologies on the platform and website. Cookies are small text files stored on your device that help the platform function correctly and improve your experience. We use the following types of cookies:
luky91 does not use cookies to track your activity on other websites, build advertising profiles, or sell data to ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform normally.
luky91 uses a combination of technical and operational security measures to protect your personal data. All data in transit is encrypted using SSL/TLS. Sensitive data at rest is encrypted using industry-standard methods. Access to player account data within luky91's systems is restricted to authorised personnel on a need-to-know basis, and all internal access is logged and monitored.
Despite these measures, no online platform can guarantee absolute security against all possible threats. We strongly encourage you to use a strong, unique password for your luky91 account, enable any available two-factor authentication, and contact our support team immediately if you believe your account has been compromised. We will respond to security concerns as a top priority.
As a luky91 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through the live chat on the platform or via email:
luky91 aims to respond to all privacy rights requests within 30 days. In cases of complexity or volume, we may extend this period by a further 30 days and will notify you if this is necessary. There is no charge for exercising your privacy rights.
luky91 is strictly an adult platform and is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a player under the age of 18 has registered an account, that account will be closed immediately, any balance will be forfeited, and all associated data will be deleted as soon as practically possible. If you believe a minor has registered on luky91, please contact our support team immediately so we can investigate and take action.
luky91 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or the payment methods we support. When we make material changes, we will notify registered players via their registered email address or through an in-platform notification before the changes take effect. The updated Policy will be published on this page with a revised date.
Continued use of the luky91 platform after an updated Privacy Policy has been published and notified constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the platform and contact our team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way luky91 handles your personal data, our support team is available around the clock. You can reach us through the live chat on the platform or by emailing our support address shown in the footer below. For privacy rights requests specifically, please clearly state your request type and account details so we can process it without unnecessary delays.
You can also visit our FAQ page for quick answers to common privacy-related questions. For anything related to account rules, bonuses, and gameplay, our Terms and Conditions page has full details.
This Privacy Policy was last reviewed and updated in June 2026. It supersedes all previous versions. By continuing to use luky91, you confirm your acceptance of this Policy in full.
Now that you know exactly how luky91 protects your privacy, join thousands of Pakistan players already enjoying cricket betting, slots, live casino, and instant PKR withdrawals. Sign up takes under two minutes.